Last Updated: April 10, 2026
1. Who We Are
Sterile Supply Co operates the website sterilesupplyco.com and is a DBA of AIO Ventures LLC, a Texas limited liability company. We supply laboratory and general-use sterile products. For privacy-related inquiries, contact us at: support@sterilesupplyco.com
2. Information We Collect
We collect information you provide directly, including:
- Name, email address, and password when creating an account
- Billing and shipping address when placing an order
- Payment information (processed securely — we do not store card details)
- Phone number if provided at checkout
We also automatically collect:
- IP address and browser type for security and spam prevention
- Cookies and session data for site functionality
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve site functionality and user experience
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Cookies
We use cookies to:
- Keep you logged in during your session
- Remember your cart and display preferences
- Analyze site traffic via anonymized analytics
You can disable cookies in your browser settings, though some site features may not function properly without them.
5. Third-Party Services
We may share limited data with trusted third parties solely to operate our business, including:
- Payment processors (e.g. Stripe) to handle transactions securely
- Shipping carriers to fulfill and track orders
- Email service providers for transactional emails
Each third party is bound by their own privacy policy and applicable data protection laws.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance.
You may request deletion of your personal data at any time, subject to any legal retention requirements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, email us at support@sterilesupplyco.com
8. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
For any privacy-related questions or requests:
Sterile Supply Co
Email: support@sterilesupplyco.com
Website: sterilesupplyco.com